• Young & supportive team - in a fast-growing international business environment
• Learn & develop yourself - help you craft your career path with (INNIO learning, free language courses according to business needs)
• Hybrid working - 50% Office, 50% Home Office with flexible working hours 
• Cafeteria package with various options - SZÉP Card, Cash option
• Easily accessible location - in the heart of the most vibrant campus area in Budapest (location: 13th District, easy to approach by Metro Line 3)
• Take a break - Recharge your batteries with free coffee and tea selection in the kitchen area 

Your responsibilities:

A)  Digital Platform & E-Commerce Support 

• Support the management and maintenance of the e-commerce platform, including customer database updates, site registrations, item and catalogue maintenance, and contract management activities.
• Assist with customer and partner enrollments onto the digital platform, following established processes and ensuring data accuracy.
• Handle and follow up on platform-related backlogs, tickets, and user queries in a timely and structured manner.
• Contribute to the testing of new platform features, updates, and configurations; document test results and escalate issues to the responsible team.
• Support the preparation of platform-related reports, dashboards, and data analyses using Excel and other available tools.
• Collaborate with internal stakeholders (e.g., IT, Sales, Customer Service) to resolve platform issues and improve user experience. 

B)  Operational Development Support 

• Support the Operational Development team in ongoing improvement projects and initiatives – assist with project coordination, status tracking, and preparation of project-related materials.
• Contribute to data collection, analysis, and reporting tasks; prepare structured summaries and visualisations to support decision-making and performance monitoring.
• Assist in the creation, review, and maintenance of process documentation, work instructions, SLAs, and training materials; ensure documentation is up to date and aligned with current workflows.
• Support workshop preparation and follow-up activities: coordinate logistics, prepare agendas and presentation materials, take minutes, and track action items.
• Assist in internal audit preparations and follow-ups: collect evidence, maintain audit trackers, and document findings and corrective actions.
• Contribute to continuous improvement (CI) activities by identifying inefficiencies, documenting pain points, and supporting the implementation of process changes.
• Participate in cross-functional meetings and collaborate with teams across the organisation (e.g., IT, Finance, Sales, Customer Service) to align on shared objectives. 

C)  General Operational Support

• Provide general administrative and operational support to the Operational Development Team Leader and team members.
• Support ad hoc projects, data collection tasks, and internal communication activities as assigned.
• Contribute to the team's continuous improvement culture by proactively identifying opportunities and proposing practical solutions.
• Follow EHS rules and warn others to follow the rules, execute mandatory EHS trainings and immediately report the incidents and near misses as required. 

Your profile:

• Ongoing Bachelor or Master studies Bachelor's degree in any stream, or related discipline for at least one more year in Business Administration, Economics, Information Technology, Supply Chain Management, Engineering, or a related field.
• Ability to work at least 30 hours / week
• Fluent English (written and spoken) is a must; knowledge of German or Hungarian is an advantage.
• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis); broader MS Office skills (Word, PowerPoint, Outlook) are expected.
• Knowledge or interest in ERP systems (preferably SAP or Oracle) and e-commerce / digital platforms is an advantage.
• Basic understanding of data management, reporting, and process documentation practices.
• Interest in or exposure to project management methods, CI frameworks (e.g. Lean, Kaizen), or audit/compliance processes is a plus.
• Exposure to AI-assisted tools, automation, or digital process improvement is an advantage.
• Analytical mindset with strong attention to detail and a structured, methodical approach to tasks.
• Strong team-player attitude with the ability to collaborate across functions and cultures.
• Proactive, self-motivated, and eager to learn in a dynamic, international work environment.
• Ability to handle multiple tasks simultaneously and manage priorities effectively.
• Comfortable working with ambiguity and supporting multiple workstreams in parallel.